Shipping Policy
At Celesté Jewelry, we’re committed to delivering your order quickly and safely.
Processing Time
- Orders are processed within 1–3 business days
- Orders are not processed on weekends or holidays
- You will receive a confirmation email once your order has been shipped
Shipping Time & Rates
Shipping times vary based on your location:
United States
- Standard Shipping: 5–10 business days
International
- Standard Shipping: 7–15 business days
Shipping costs are calculated at checkout unless stated otherwise.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Please allow 24–48 hours for tracking information to update.
Delays
We are not responsible for delays caused by:
- Shipping carriers
- Customs processing (for international orders)
- Incorrect or incomplete shipping addresses
Lost or Stolen Packages
Celesté Jewelry is not responsible for lost or stolen packages once they are marked as delivered.
If you experience an issue, please contact the shipping carrier directly.
Incorrect Address
Please ensure your shipping details are correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos, and we will assist you.
Contact Us
For any shipping-related questions, contact us.
By placing an order with Celesté Jewelry, you agree to this shipping policy.